Elena Tsesnietse

The article breaks down the most significant updates in Zendesk Help Centre, including new features, accessibility improvements, and tips to ensure your Help Centre is always one step ahead. Whether you’re a Zendesk admin, a content creator, or just someone who loves a good update, there’s something for everyone.

In today’s digital age, properly implementing support software like Zendesk is crucial for delivering top-tier support across channels. This guide will help you unlock its full potential, boosting agent productivity by 30 to 40 per cent.

While Freshdesk is reliable, businesses scaling up often face challenges like limited integrations, scalability issues, and a complex interface. See why companies are switching.

Navigating Zendesk implementation and optimisation can be challenging, but Zendesk Partners simplify setup with tailored solutions for businesses of all sizes. Discover partner types and how to choose the right one to elevate your customer service.

We get on well with our northern neighbours! And although we already have quite a few Dutch clients whom we are happy to support, we can always go one better. And so, the time has come to open up offices in the Netherlands. And where better than in Amsterdam? The place is bustling with economic