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In today’s digital age, properly implementing support software like Zendesk is crucial for delivering top-tier support across channels. This guide will help you unlock its full potential, boosting agent productivity by 30 to 40 per cent.
How To Master Zendesk Implementation: A Step-by-Step Guide Read More »
While Freshdesk is reliable, businesses scaling up often face challenges like limited integrations, scalability issues, and a complex interface. See why companies are switching.
Why You Should Switch from Freshdesk for Superior Service Read More »
Navigating Zendesk implementation and optimisation can be challenging, but Zendesk Partners simplify setup with tailored solutions for businesses of all sizes. Discover partner types and how to choose the right one to elevate your customer service.
What is a Zendesk Partner? Read More »
We get on well with our northern neighbours! And although we already have quite a few Dutch clients whom we are happy to support, we can always go one better. And so, the time has come to open up offices in the Netherlands. And where better than in Amsterdam? The place is bustling with economic
Premium Plus takes on a shade of orange Read More »
Artificial intelligence is creating a buzz. We hear about it everywhere in headlines, on Twitter and in boardrooms across the world. The applications of AI are endless, and that goes for customer service as well. Find out the basics in this blog post. The tech consulting company Gartner defines artificial intelligence as the application of
Artificial intelligence in customer service: 4 practical AI applications Read More »
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