Kurt Pinoy

It’s that time of the year, again. The moment we look back on what has been, and we look forward to what’s up next. By now, the first is pretty clear, the latter only a wild guess. But I’m perfectly okay with that. After all, life’s what happens while making plans. And what a year […]

Want to set up a professional Zendesk Help Center in line with your brand in just a few clicks? No problem. We’ve just put the finishing touches to five unique themes, powered by Premium Plus. Find them in the Zendesk Marketplace. We like to make things easy for our customers. That’s why we are now

Q: What does it take to win the Global Award for New Customer Acquisition from Zendesk?  A: Hard work, in-depth knowledge of their CX tools, and amazing customers, of course.  With the Global Award for New Customer Acquisition 2020, Zendesk recognises our past twelve months’ steep growth and continued success. Our project portfolio now ranges from

We achieved Silver Partner status with Aircall, making us the first company in the world to win this title.

Modern collaboration and CRM tools can help your employees manage workloads and keep customers happy. But it’s even better if you can get all these different tools to work perfectly in sync. That’s why we started creating integration apps for Zendesk’s customer experience and sales software. Up this week? A Zendesk marketplace app for our

This day starts with a bang! Zendesk just released its renewed suite, and we’re thrilled to share the info with you. So, what’s new in 2021? Here’s your cheat sheet. More than ever, customers are looking for valuable brand experiences that last a lifetime. They want to reach out to you on their terms: whenever

Getting into the flow in your daily working life can be incredibly satisfying. But how do you ensure that flow runs smoothly throughout your entire organisation?

At Premium Plus, our clients are always top of mind. So, if they’re looking for a solution to simplify their processes or provide even better service to their customers and staff, we’re on it.

Premium Plus is growing its business in Peru. Metaphorically speaking, that is: we’re planting our very own forest! And we want to make our customers a part of it.

Premium Plus has officially outgrown the continent. We have established a beachhead in the United Kingdom.