Problem Viewer Pro

Show a dynamic overview of active problems and their linked incident tickets for a comprehensive understanding.

Free 7-day trial, then:
$49/instance/month or $1.99/agent/month

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About the app

Zendesk tickets can be turned into Incident and Problem Tickets. It allows you to link multiple tickets to a single problem. This app shows an overview of all active problems and the linked incident tickets.

This is what you get

problem viewer 1

Features included in the app​

  • Overview of all problems
  • Inside problems, you can find all the related tickets

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