Customised agent & admin training

What is the point of all these tools if you or your colleagues can’t work with them? Give yourself and your agents the opportunity to brush up on your knowledge so that you can pull out all the stops to deliver the best possible customer service.

Did you know that according to research, customer service staff increase their speeds by 15% with Zendesk after being trained by Premium Plus? Definitely a worthwhile investment.

What are you waiting for?

What does this include?

Practical info

  • Duration: 1 day
  • Level: Introduction/Intermediate/Specialist
  • Subject: Off-the-shelf Zendesk training for the different products (Guide, Support, Explore, Sell) or fully customised (remote or on-site)
  • Format: Live trainer at your offices (BE) or a private session
  • Requirements: none
  • Price: €750 per day (for training outside Belgium, there is an additional charge for travel, hotel, and general expenses)

Interested? Ask for more information