A solution for every type of business
Every business has its own specific customer service needs. With +10 years of experience and +500 customers worldwide, we have come across a lot different use cases in all types of businesses. Take a look.
Facility teams
Employees are just like customers. At the office, they expect the flawless service they are used to from the services they use outside office hours. Does your organisation pass the test when you compare your Facility team’s internal services with those of Facilicom or DPG Media, for example? Zendesk provides everything you need to have an optimally functioning internal helpdesk.
Football clubs
Fan demands are ever increasing and are no longer limited to the experiences inside a stadium. When fans reach out to clubs, they’re looking for an immediate response, whatever the channel they choose. But at peak times, help desk agents are having trouble treating every fan request with care. So, how do you adapt to changing fan expectations?
Looking for a solution tailored to your business?
Our team will be happy to look at what we can do for you. Get in touch!
