July 21, 2021

In the past, chatbots were considered a fun gimmick – an entertaining party trick to impress your tech-savvy colleagues, say, but not a useful business tool. Fast forward to today, and a lot has changed. Chatbots have become indispensable in the world of e-commerce. But not all chat tools are created equal. Some use ruled-based …

Chatbots vs. conversational AI: key differences Read More »