AI in the workplace: what about EX?
How do companies see the role of AI in EX? What about AI in the workplace today? And what does the future bring?
Blog post
2024 Ultimate CX Trends Unveiled: Premium Plus’s Guide to Staying Ahead
Our Partners from Ultimate launched their annual Customer Service Trends 2024 report last week. You can find it here, so before you continue reading, download the report and take a look! At Premium Plus, we’re Premier partners of both Zendesk and Ultimate and our services and experience make us ideal to help your company get …
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Tequila Talks // STRAREX x Premium Plus
Get ready for an extraordinary Thursday evening with your partners and colleagues in Antwerp! Join us as we gather for a memorable evening with great company, tantalizing tequila cocktails, and delightful bites – all on us! 🍹
To secure your spot, please register below. We can’t wait to host you, and don’t forget to extend this invitation to your colleagues – the more, the merrier!
Technology (Ghent) meets Young Business Club
We are thrilled to invite you to an exclusive evening of tech, networking, and fun at our upcoming event: “Technology (Ghent) meets Young Business Club.”
Bites & Drinks – Shuffleboard Tournament
Are you ready for a night of excitement and camaraderie? We invite you to join us for ‘Drinks & Bites with Premium Plus,’ an event that promises to be an unforgettable evening of fun, competition, and networking
Zendesk’s AI Datapoints: Transform Your Business Operations with Artificial Intelligence
In today’s fast-paced business landscape, staying ahead of the competition and delivering exceptional customer experiences is paramount. Thanks to advances in artificial intelligence and data analytics, organizations across various industries are harnessing the power of AI datapoints to streamline operations, enhance customer interactions, and boost their bottom line. Premium Plus always ensures you and your …
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Pints & Connect – Dublin Edition
Get ready for a fantastic gathering with your partners and colleagues in Dublin! Join us as we wrap up the weekend and kick off the week with good company, some delightful pints, and delicious bites – all on us! 🍻
To ensure your spot, please register below. We’re excited to welcome you, and don’t forget to extend this invitation to your Sales colleagues – the more, the merrier!
Leveraging the Zendesk CX Trends 2023 Report
Want to stay ahead of the curve in customer service? Check out these six trends from the Zendesk 2023 Trends Report, and find out how Premium Plus can help you leverage them.
Congratulations to our award winners!
Ten years ago, Kurt founded Premium Plus. Being where we are now was only just a dream back then. And we couldn’t have done it without all of our wonderful customers. So, to celebrate, we handed out 5 awards to some of our incredible customers. Want to know who won these awards? Keep on reading! …
Time to change to the new Zendesk Microsoft Teams integration
The new integration for Microsoft Teams in Zendesk Support is available! After launching the existing Zendesk Microsoft Teams integration in 2016, Zendesk received a lot of feedback from customers about features they would like to see added to this integration. And the first version has now been released. Let’s take you through the new features …
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