Employee experience

Zendesk et le Facility Management : le plus puissant des moteurs pour votre helpdesk interne

Zendesk for Facility: the most powerful engine for your internal helpdesk

Leave a Comment / Employee experience, Uncategorized / By Mirthe Mertens

It is said that ‘culture eats strategy for breakfast’. And that also applies to the employee experience. This is of course strongly influenced by the company culture. In fact, more so than ever before. In addition, office infrastructure and technology are playing an increasingly important role in the work experience. We already discussed this in …

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Comment choisir un logiciel pour votre service d’assistance interne : notre liste essentielle

Checklist: how to choose the best software for your internal helpdesk

Leave a Comment / Employee experience / By Mirthe Mertens

Employees are just like customers. They expect to receive the same impeccable service in the office that they have grown accustomed to from the services they use outside office hours. And, if you do it well, you will not just have a bunch of satisfied employees, your clients will also be eternally grateful. You probably …

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Pourquoi le service d’assistance interne est important pour l’expérience collaborateur

Why an internal helpdesk is essential for your employee experience

Leave a Comment / Employee experience / By Mirthe Mertens

“Customers do not come first. Employees come first. If you take care of your employees, they will take care of your customers.” These are not our words but those of Sir Richard Branson. And why should we contradict the flamboyant British businessman? Employees are just like customers. They expect to receive the same impeccable service …

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