Leveraging the Zendesk CX Trends 2023 Report
Want to stay ahead of the curve in customer service? Check out these six trends from the Zendesk 2023 Trends Report, and find out how Premium Plus can help you leverage them.
Want to stay ahead of the curve in customer service? Check out these six trends from the Zendesk 2023 Trends Report, and find out how Premium Plus can help you leverage them.
Lead response time is an often-overlooked KPI. But that doesn’t mean it should be. In fact, the speed to lead is paramount for your chances of sales success. In this blog, we share the 5 most powerful ways to shorten your lead response time and boost closing rates. Ready, set, lead! Leads go cold fast. …
Want to shorten your lead response time? 5 ways to go about it. Read More »
The rise of social media and messaging apps have profoundly changed the ways people interact. Still, many businesses aren’t up to scratch with this new reality. An omnichannel approach can help you meet these challenging demands. These are five reasons why omnichannel customer service is vital for customer (and agent) happiness. In the race for …
5 reasons why omnichannel customer service equals happy customers and support agents Read More »
Premium Plus has officially outgrown the continent. We have established a beachhead in the United Kingdom.
In this webinar we show 4 ways Zendesk Sell can help you close sales deals from a safe distance.
Thanks to Zendesk’s Mobile SDK, you don’t need to build an entirely new mobile platform for this. All that’s required is targeted integration with the existing environment to fully support your customers, even on the road.
Great news for Zendesk: it has been positioned in the Leader Quadrant of Gartner’s latest Magic Quadrant for CRM Customer Engagement Centres!
Premium Plus helps Start it @KBC start-ups with customer service software and best practices
Do you want to change the look and feel of your Zendesk Web Widget? There’s an app for that! Try our Widget.Guide app now.
We let you communicate with your customers via all channels in just one system.