ChatGPT Suggested Reply app for Zendesk
Simplify customer support by choosing a range of response options, including positive and negative replies, as well as requests for additional information.
$4.99 per agent / month OR
$99 per instance / month
About the app
The ChatGPT Suggested Reply App helps agents to create meaningful answers for their customers. The App will use ChatGPT to create a well-funded answer that can be used to reply to the client.
The agent can create replies taking the ticket content into consideration. it is even possible to request the App to rework articles from the Helpcenter into meaningful answers to the customer.
Features included in the app
- Yes, ChatGPT will suggest a reply with a positive outcome
- No, ChatGPT will formulate a reply with a negative outcome
- More Info, ChatGPT will create a reply asking the client for more details
- Docs, ChatGPT will check your Help Centre for applicable articles that can assist.
- Rephrase, ChatGPT will create a new reply. you have the possibility to select a word or sentence and ask to rephrase it.
If you are interested in more custom reply types, reach out to Premium Plus and inquire about our Custom Build apps.
Requirements
You need to have an active ChatGPT subscription.
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