Putting the customer back in customer service
Zendesk is the complete service solution to give your agents all the tools to deliver amazing customer service. With the best technology and our implementation and best practices, you’ll bring better experiences to customers, increase your agents productivity, and find ways to improve your overall CX.
The best software on the block
Zendesk stands as a leader in the realm of online customer service. So, why wouldn’t you aim to achieve the same level of excellence?
That is precisely why we recommend Zendesk to help you achieve your goals. Thanks to this tool, you are guaranteed to have a 360º overview of your customer service at all times.
Watch this video to find out more about the Zendesk approach.
Effortless customer support
Offer the right support at the right time, without your customers having to repeat themselves ever again.
Zendesk AI
Zendesk invites you to experience what’s next in AI and customer experience: generative AI for agents and bots, AI for employees, advanced data and protection, and more.
Make your customer service future-proof by integrating Zendesk AI into your Zendesk environment.
Assist your customers across all channels
With Zendesk, you can add the communication from each channel to create a single customer conversation. No more need to repeat yourself again. Just pick up where your customer left off.
Benefits of using Zendesk
Create meaningful connections
Establish meaningful connections with customers by meeting them on their preferred channels and tailoring conversations to address their specific needs.
Scaling your service offering
Achieve seamless scalability with Zendesk, designed to accommodate the growth of your teams, divisions, and global operations. Its security protocols ensure safety for all, no matter the scale of your organization.
Stay flexible through change
Don’t settle for stagnant software. Zendesk empowers you to swiftly integrate new solutions and incorporate features incrementally, all while maintaining cost transparency.
Take full advantage of Zendesk Suite with Premium Plus by creating an impact for
Zendesk ensures personalized support, meeting them where they are
Features:
- Self Service
- Omnichannel
- Quick and efficient support
Zendesk enables quick adaptation and feature additions for efficient customer service
Features:
- Unified workspace
- Context
- Automation and Assistance
Zendesk offers cost-effective scalability and analytics for effective leadership
Features:
- Insights
- Workload management
- Collaboration across teams
We are happy to create a solution tailored to your business. That starts with a good conversation and a clear plan of approach.
We are happy to create a solution tailored to your business. That starts with a good conversation and a clear plan of approach.
Our references
