Use RingCentral and elevate your customer experience
Simplify customer connections from any channel, anywhere, with anyone.
Less than 6 minutes of annual downtime
Used in over 110 countries
More than 300 app integrations
Seven layers of protection
Free proof of concept for 60 days
Features of RingCentral
Reporting & Statistics
Full integration features
Alerting – PULSE
We are happy to create a solution tailored to your business. That starts with a good conversation and a clear plan of approach.
6 Benefits of RingCentral
Maintaining a consistent communication strategy across the contact center.
Direct routing to the best suited agent and improving SLAs, agent occupation, first call resolution, etc.
Bypassing agents when they have little added value.
Understand your levels of attainment and identify areas of improvement and measuring CSAT.
Ensuring your CC is always equipped with adequate personnel and facilitating agent supervision and benchmarking across teams.
Understanding the CX
Understand the CX & client sentiment across all interactions.
300+ custom integrations
Microsoft Dynamics 365