Zendesk has decided to move away from HTTP targets and switch to webhooks instead. Simply put, webhooks allow Zendesk to pass information to any third-party platforms and tools you use in your organization. Using webhooks, Zendesk integrates much more reliably and future-proof than with HTTP targets. Therefore, Zendesk plans to stop using HTTP targets by …

Zendesk’s switch to webhooks allows superior integration with external platforms & tools Read More »